Tom Terry Seminars » OSHA Training

100 Dentists Interviewed

Tom Terry — Sun, 05 Sep 2010 22:12:09 +0000

During the month of August I interviewed 100 dentists who’s dental office was inspected by OSHA, 23 of the dentists were using the service of an OSHA consultant and 37 were using an OSHA newsletter service, here are the results,

Have you ever taken a seminar from me? 100 responded NO

Have you ever used my services? 100 responded NO

Was your inspection triggered by an employee complaint? 97 responded YES, 3 responded NO

Did you receive fines for violations? 100 responded YES

Did the inspector ask to see your compliance manual? 100 responded YES

Did you receive fines for having an outdated or incomplete compliance manual? 100 responded YES

Did the inspector ask to see your MSDS binder? 100 responded NO

Did the inspector ask about labels? 100 responded NO

Did the inspector ask if you provided bloodborne pathogens standard training to your employees yearly? 100 responded YES

Did you receive a fine for not providing yearly employee training? 72 responded YES, 28 responded NO

Did the inspector ask your employees about the chemical products they use and how they use them? 94 responded YES, 6 responded NO

Do you feel that the information you had received in previous OSHA seminars prepared you for the inspection? 100 responded NO

Do you feel that the information your consultant provided prepared you and your employees for the inspection? The 23 dentists using an OSHA consultant responded NO

Do you feel that the information your OSHA newsletter service provided prepared you and your employees for the inspection? The 37 dentist using an OSHA newsletter service responded NO

Experiencing an OSHA inspection and being fined, what would you had done differently knowing what you know now? 100 responded that they would make sure the information they received is from an expert.

Henry Schein Dental

Tom Terry — Fri, 23 Jul 2010 12:05:42 +0000

I had the privilege of presenting a seminar to the clients of Henry Schein Dental, topic “Dental Practice Act”. The seminar was held at their new facility located at 3900 Atherton Rd, Suite 100, Rocklin, CA. Great turn out and support, the Henry Schein team was fantastic!

Unsafe X-Ray Practices

Tom Terry — Fri, 11 Jun 2010 14:46:23 +0000

Q: We get children who have problems with keeping the x-ray sensor in their mouth because of gagging or discomfort. A staff member is required to stay in the room with the patient and hold the sensor in place while another staff member presses the button to take the x-ray. The staff has discussed concerns about radiation exposure with the employer, the employer suggest that we wear a radiation apron when in the room while holding the sensor. Is this safe?

A: NO it is not safe and it is a violation of OSHA, Department of Health Services and Consumers Affairs regulations. I would advise your employer to purchase the proper sensor for children, the cost would be cheap compared to the citations, fine and potential lawsuit by employees!

OSHA Training is Not!

Tom Terry — Sat, 05 Jun 2010 15:09:12 +0000

If you received “OSHA” training, you only received five percent of the needed information to be compliant and reduce risk to yourself and patients. OSHA training is not,

The Dental Practice Act
Sterilization
Patient Safety
Dental Board Infection Control
HIPAA
Radiation Safety
Environmental Heath Management
Human Recourses

Dental Professionals must look beyond the “OSHA mentality” and take responsibility to find out what they need in order to be competent in their duties. They also need to change their mindset from doing only the minimum to adding value in everything they do.

Coaching Services

Tom Terry — Mon, 19 Apr 2010 02:25:22 +0000

Employee Safety – Read Labels First!

Tom Terry — Wed, 07 Apr 2010 13:10:46 +0000

Before using chemical products or any product for that matter, first read the label. If you do not understand the instructions ask management before using the product. Take the time and steps necessary to be safe!

Dental Compliance – Beyond OSHA

Tom Terry — Sat, 20 Mar 2010 15:56:14 +0000

It is amazing how often I am asked “What’s new with OSHA? When the question should be “What’s new with Dental Compliance?”

Why? its simple; Dental Offices are regulated by more than OSHA, depending on the county and city your practice is located in; it can be as many as seven agencies!

However, if you look beyond your OSHA training and gain an understanding of the compliance makeup you will also gain an appreciation that compliance regulation is an essential part of your business operations, both in growing your practice and maintaining your practice, not to mention reducing financial risk. Today compliance has taken on a whole new meaning, it is no longer a back office issue; it is a “total” practice philosophy. Compliance is good – good for the staff, good for the patient and good for the practice. So think “Dental Compliance” and not just OSHA.

Employee Training – New Employee Orientation

Tom Terry — Tue, 23 Feb 2010 16:08:18 +0000

Assuming that new hires both experience and inexperienced know what to do to maintain the standard of your office is risky business. Take the time and orientate all new hires to the policies and procedures of your office and constantly test their understanding of your standard. I suggest conducting a New Employee Orientation for the first ten days of employment and longer if needed, the areas of focus should be patient safety, patient information security, infection control, OSHA, Consumer Affairs and office policies & procedures. The key to successfully maintaining a standard is making sure everyone is on the same page. By the way, employee training should be conducted a minimum of once a year and for maximum results onsite!

Dental Compliance – Employee Training

Tom Terry — Mon, 22 Feb 2010 15:59:30 +0000

Training is a process that improves knowledge and skills and information is the key ingredient for all training. Information must be current, specific to the job, presented by a qualified instructor and conducted yearly. Reducing employee training or looking to cut training costs by doing it yourself is ludicrous. Investing in employee training will payoff many times over and it is a critical element for a Patient Compliant office!

Dental Compliance – Top Three Agencies

Tom Terry — Fri, 19 Feb 2010 14:28:47 +0000

Q: What governmental agencies are most likely to inspect our office?

A: Although there are about seven agencies that are responsible for regulating dental offices, the top three and most active are,

OSHA
Consumer Affairs (Dental Board)
Department of Health Services