Tag Archive for the 'Employer' Tag

Sterling Pointe Family Dentistry

General Dentistry – located at 805 South Highway 65, Suite 20, Lincoln CA, 95648, Phone: 916.434.7116

Dr. Kris Martinson and his team of Dental Professionals make patient safety paramount, “Excellence in Patient Safety and Infection Control” is the cornerstone of this modern dental office. This Patient Compliant office is an example which other dental offices should follow!

Employee Training

Q: Do you recommend employee training every two years?

A: Do you recommend that your patients see you every two years? Brush their teeth every two years? Pay their bill every two years? My answer is NO!

Employee training is to inform, educate and develop skills. Based on my experiences 95% of dentistry should be conducting employee training four times a year – minimum!

We Pay OSHA Fines BS

Q: With your service do you offer any type of guarantee that you will pay OSHA fines if we are inspected and cited?

A: Do you offer your patients a guarantee while under your care they will not get cavities, infections, etc?, the answer is “NO”.

I do not provide worthless gimmicks or promises I provide solid service and my track record will back that up. There are plenty of consultants and compliance service companies that offer a “we pay the OSHA fines” guarantees and there are plenty of dentists that had bough into the gimmick only to find out the hard way it was just Bull Shit.

Here are some things to keep in mind,

  1. Ask for a blank contract and have your attorney read it over, do not take the salesperson’s word.
  2. If the guarantees is for OSHA fines what about citations and fines from the other agencies that will be inspecting your office?
  3. What proof can the consultant or company provide you that can show they are in the financial position to pay the fines.
  4. If the guarantee is underwritten as part of an E&O insurance policy, can they provide you with a coverage binder naming you as insured?
  5. OSHA fines will be issued to you and not to your consultant or the compliance service company, you are 100% responsible to pay the fines in a timely manner.
  6. OSHA inspectors are not required to talk to consultants before conducting an inspection.
  7. OSHA and most agencies do not give you advance notice before conducting an inspection.
  8. Bottom line – doesn’t the guarantee sound to good to be true? (this is where your gut instinct and common sense should kick in)

As P.T. Barnum once said, “There’s a Sucker Born Every Minute”.

More Inspections More Fines!

Q: I know dental offices are being inspected more and more fines are being issued, is this because the government needs the money?

A: NO, its because 9 out of  10 dental offices are grossly noncompliant which presents a high risk level to both patients and employees. If  an office is compliant citations and fines are not issued no matter how much the government need the money. Dentists need to stop coming up with lame excuses for their unsafe offices and start taking responsibility.

Patient At Risk

I am shocked as to the number of dental offices I find that are grossly out of compliance when it comes to patient safety. Everyday I am in dental offices which the employees do not know, do not care, understand or have a clue about preventing cross contamination. The common issues I find in dental offices after dental offices are,

  1. Employees not washing hands before or after gloving
  2. Employees handle patient instruments without wearing gloves
  3. Employees not using surface disinfectants per manufacture’s instructions
  4. Employees do not understand the purpose of spores testing
  5. Employees not checking sterilization indicators to validate sterilization of instruments
  6. Reusing disposable patient items or instrument pouches
  7. Employees not discarding used masks after each patient procedure
  8. Employees not processing instruments properly in sterilization
  9. Employees not placing x-ray aprons or thyroid guards on patients
  10. Employees not following government regulations regarding infection control

Do a few hundred patients need to come down with something before something is done about incompetent employees in dentistry?

When will dentists recognize the risk their patients are placed in because of their incompetent employees and correct the matter?

 

Read Disinfectant Instructions

98 percent of the dental offices I come into contact with have employees using surface disinfectants without reading the instructions first, sadly not only are they risking themselves they are also risking patients. This is a movie of what I run into everyday: Read Disinfectant Instructions

Incorrect Use of Surface Disinfectants

In 2010 99% of the dental offices I came in contact with the employees were using surface disinfectants incorrectly and 96% of those employees never read the label instructions of the product. Contaminated room anyone?

If you can’t read or follow instructions on a label or take the responsibility to do so maybe you should be working as a Walmart Greeter before you cross contaminate a patient or two!

New Year Checklist

A new year means new changes and updates so you need to make sure that compliance is current. Here is a little checklist you can use,

  • Employee Handbook current.
  • Compliance Manual current.
  • Medical Emergency Kit current.
  • Employees reviewed compliance manual.
  • Employees reviewed HIPAA policies and guidelines.
  • Employee professional licenses and CPR cards current.
  • Computer software updates and revisions have been installed.
  • Current Worker’s Compensation Insurance information is posted.
  • Expiration dates on all medications and anesthetics have been checked.
  • Date scheduled for annual HIPAA and patient information security training.
  • Contact your malpractice insurance company to see if there are new consent forms or health history form you need to be using.
  • Date scheduled for annual Bloodborne Pathogens Standard training which OSHA requires employers to provide to all employees.
  • Labor posters both Federal and State are for the current year. Labor posters can be purchased at any local office supply retailer like Staples, Office Depot, Office Max, etc.

This would be the perfect time to give the office a good cleaning. Throw away stuff that you are not using and reduce clutter as much as you can.

Career and Business Devastation

Procrastination, indecisiveness and negativity devastates more careers and businesses than anything else.

Costly Compliance

Dentist are always complaining about the cost of compliance. I find this very strange since 98% of the offices I evaluated are not compliant and presented a high risk to both employees and patients! Where are they spending the compliance money?