
Sunday, August 23rd, 2009

Posted by Tom Terry
When it comes to patient safety not all dental offices maintain the same standard, in fact I find the majority of dental offices I come into contact with for the first time meet government standards which happen to be the very minimum. However once I introduce the ideology of “Patient Compliant” and the methodology for achieving “Excellence in Patient Safety and Infection Control” most offices rise to the challenge.
What is Patient Compliant?
Establishing and maintaining a patient safety standard that far exceeds government standards. Many whom embrace mediocrity will think it is unnecessary and is “overkill”. To others patient and staff safety is paramount and not an option.
What is Excellence in Patient Safety and Infection Control?
Commitment to Patient Compliant – The standard of the office must be to deliver to every patient the highest quality of care at the highest level of safety no matter what it takes or no matter what the cost. This means surpassing the requirements that are set by government agencies like Consumer Affairs, Dental Board, the Centers for Disease Control and Prevention, the Department of Health Services and OSHA. The attitude of the staff is to keep moving the bar higher and never, never, never settle for less!
Commitment to Excellence – It means that every member of the staff fosters a burning desire to add value in everything they do and focus only on results. They have the willingness to become experts in the prevention of cross contamination and accept that their success is their responsibility.
Commitment to Dentistry – Make no mistake, Dentistry is hardcore healthcare and with potential exposure to diseases like Hepatitis, Tuberculosis, Methicillin Resistant Staphylococcus Aureus and H1N1 Flu just to name a few, there is no room for amateurs. Today Dental Professionals must know more in order to do more therefore are committed to ongoing education and skill development. They recognize that they must invest in themselves in order to help others. They are in it not for the money but for the people they serve.
Being Exceptional is Real – Keep this in mind – I have been in these offices checking out every nook and cranny, I have seen the evidence of the staff’s work practices and the result of their hard work and dedication, this isn’t an over the phone “1-800 whatever dentist, I can only tell you what is on my computer screen” thing, it’s real life in the trenches action. Bottom line, take it from a guy who is known to be tough-as-nails when it comes to patient safety, the dental offices I call “Exceptional” are the dental offices where I would go to get my dental care done period.
Tom Terry
Looking for an “Exceptional Dental Office” in your city? – Just go to the “Categories” pull down menu located to your right and locate your city from the menu.
No Comments - Filed under Exceptional Dental Offices, Infection Control, Patient Compliant

Sunday, July 25th, 2010

Posted by Tom Terry
General Dentistry – located at 7203 A Florin Mall Dr., Sacramento CA, 95823, Phone: 916.422.7853
Dr. Craig Stapleton and his team of Dental Professionals work hard at maintaining a Patient Compliant office, “Excellence in Patient Safety and Infection Control” is the foundation of this office!
No Comments - Filed under Exceptional Dental Offices, Patient Compliant, Sacramento

Sunday, July 25th, 2010

Posted by Tom Terry
General Dentistry – located at 7203 B Florin Mall Dr., Sacramento CA, 95823, Phone: 916.392.7373
Dr. Blanchette and his team of Dental Professionals know what it takes to maintain a Patient Compliant standard, “Excellence in Patient Safety and Infection Control” should be etched on the door of this nice office!
No Comments - Filed under Exceptional Dental Offices, Patient Compliant, Sacramento

Friday, July 23rd, 2010

Posted by Tom Terry
I had the privilege of presenting a seminar to the clients of Henry Schein Dental, topic “Dental Practice Act”. The seminar was held at their new facility located at 3900 Atherton Rd, Suite 100, Rocklin, CA. Great turn out and support, the Henry Schein team was fantastic!
No Comments - Filed under Continuing Education, Employee, Training

Thursday, July 15th, 2010

Posted by Tom Terry
Comprehensive & Aesthetic Dentistry – located at 1981 North Broadway, Suite 212, Walnut Creek CA, 94596, Phone: 925.938.6000
Dr. Stephenson and her team of Dental Professionals take Patient Compliant to a new level, “Excellence in Patient Safety and Infection Control” is the foundation this this fine modern dental office!
Visit Dr. Stephenson’s website: www.dentistofwalnutcreek.com
Wellness. Comfort. Care.
No Comments - Filed under Exceptional Dental Offices, Patient Compliant, Walnut Creek

Sunday, July 11th, 2010

Posted by Tom Terry
General & Cometic Dentistry – located at 2201 Boynton Ave, Fairfield CA, 94533, Phone: 707.422.2236
Dr. Lee Freeman and his team of Dental Professionals work hard at maintaining a Patient Compliant office. “Excellence in Patient Safety and Infection Control” is the foundation of this office!
Visit Dr. Freeman’s website: www.free-dent.com
No Comments - Filed under Exceptional Dental Offices, Fairfield, Patient Compliant

Sunday, July 11th, 2010

Posted by Tom Terry
General Dentistry – located at 110 Yellowstone Dr., Suite 100, Chico CA, 95973, Phone: 530.895.3449
Dr. Christopher Lim, Dr. Robin Saunders and their team of Dental Professionals hold nothing back when it comes to being Patient Compliant. “Excellent in Patient Safety and Infection Control” is paramount and the foundation of this office!
1 Comment - Filed under Chico, Exceptional Dental Offices, Patient Compliant

Friday, July 9th, 2010

Posted by Tom Terry
Family & Cosmetic Dentistry – located at 2087 Arena Blvd., Suite 100, Sacramento CA, 95834, Phone: 916.928.4444
Dr. Yen N. Lieu and her team of Dental Professionals maintain a Patient Compliant standard. “Excellence in Patient Safety and Infection Control” is the foundation of this fine office!
No Comments - Filed under Exceptional Dental Offices, Patient Compliant, Sacramento

Friday, July 9th, 2010

Posted by Tom Terry
Cosmetic and General Dentistry – located at 1307 Esplanade, Suite 4, Chico CA, 95926, Phone: 530.898.8511
Dr. John Nelsen, Dr. Melissa Nelsen and their team of Dental Professionals work hard at maintaining a Patient Compliant standard. “Excellence in Patient Safety and Infection Control” is paramount and the foundation of this fine office!
Visit their website: www.nelsenfamilydentistry.com
2 Comments - Filed under Chico, Exceptional Dental Offices, Patient Compliant

Wednesday, July 7th, 2010

Posted by Tom Terry
Family and Cosmetic Dentistry – located at 1901 Watt Ave., Suite 1, Sacramento CA, 95825, Phone: 916.487.2094
Dr. Rose and his team of Dental Professionals work hard to maintain a Patient Compliant standard. “Excellence in Patient Safety and Infection Control” is the foundation of this office!
Visit Dr. Rose’s website: www.ident.ws/rosedentalcorporation
No Comments - Filed under Exceptional Dental Offices, Patient Compliant, Sacramento

Monday, July 5th, 2010

Posted by Tom Terry
Q: What type of dentist uses your service?
A: The dentist who puts the safety of both patients and employees ahead of profits. The dentist who is proactive when it comes to infection control. The dentist who sees value in yearly employee training. The dentist who’s standard is delivering the highest quality of care and the highest level of safety. Unfortunately only a very small percentage of dentists fit the profile!
No Comments - Filed under Ask Tom Terry, Infection Control, Patient Compliant, Rants & Raves